FTC Seeks Comment on Issues Raised at Internet of Things Workshop
The staff of the Federal Trade Commission is seeking public comments on the issues raised
at the recent workshop exploring consumer privacy and security issues posed by the
Internet of Things.
Held on Nov. 19, the workshop focused on privacy and security issues related to increased
connectivity for consumers, both in the home through home automation, smart home
appliances, and connected devices, and on the move through health and fitness devices,
personal devices, and cars. It brought together academics, business and industry
representatives, and consumer advocates to explore the security and privacy issues in our
increasingly connected world.
The workshop agenda, speakers’ bios and an archived video are all available on the
workshop’s webpage. A transcript of the proceedings will also be available on the webpage
in the coming days.
To further its understanding of the issues, the Federal Trade Commission staff seeks
public comments on issues raised at the workshop, including but not limited to:
How can consumers benefit from the Internet of Things?
What are the unique privacy and security concerns and solutions associated with the
Internet of Things?
What existing security technologies and practices could businesses and consumers use to
enhance privacy and security in the Internet of Things?
What is the role of the Fair Information Practice Principles in the Internet of Things?
What steps can companies take (before putting a product or service on the market) to
prevent connected devices from becoming targets of, or vectors for, malware or adware?
How can companies provide effective notice and choice? If there are circumstances where
effective notice and choice aren’t possible, what solutions are available to protect
consumers?
What new challenges does constant, passive data-collection pose?
What effect does the Internet of Things have on data de-identification or anonymization?
How can privacy and security risks be weighed against potential societal benefits (such
as improved health-care decision-making or energy efficiency) for consumers and
businesses?
How can companies update device software for security purposes or patch security
vulnerabilities in connected devices, particularly if they do not have an ongoing
relationship with the consumer? Do companies have adequate incentives to provide updates
or patches over products’ lifecycles?
How should the FTC encourage innovation in this area while protecting consumers’ privacy
and the security of their data?
Are new use-restrictions necessary to protect consumers’ privacy?
How could shifting social norms be taken into account?
How can consumers learn more about the security and privacy of specific products or
services?
How can consumers or researchers with insight into vulnerabilities best reach companies?
The deadline for filing comments is Jan. 10, 2014, and comments can be filed
electronically or by mail. If you have previously filed comments about the workshop, those
comments will be taken into consideration. The staff welcomes research and surveys in
addition to other comments.
The Federal Trade Commission works for consumers to prevent fraudulent, deceptive, and
unfair business practices and to provide information to help spot, stop, and avoid them.
To file a complaint in English or Spanish, visit the FTC’s online Complaint Assistant or
call 1-877-FTC-HELP (1-877-382-4357). The FTC enters complaints into Consumer Sentinel, a
secure, online database available to more than 2,000 civil and criminal law enforcement
agencies in the U.S. and abroad. The FTC’s website provides free information on a variety
of consumer topics. Like the FTC on Facebook, follow us on Twitter, and subscribe to press
releases for the latest FTC news and resources.
Contact Information
MEDIA CONTACT:
Jay Mayfield,
Office of Public Affairs
202-326-2181
STAFF CONTACT:
Kristen Anderson,
Bureau of Consumer Protection
202-326-3209
Related Resources
Internet of Things Workshop webpage
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