Extension 1 for sales, tech is Keshon - if anyone needs to communicate with them 

They were let in finally by John thank goodness - It would still be good if someone was there - the tech needs to try to improve the bandwidth. If someone could roll over and assist the tech, that would be good? 

- I did confirm that at least on paper we are connected to the close C.O. (~1.1K ft away), so we should be getting close to the provisioned bandwidth of 100Mb down / 20Mb up, instead of 20/1.5 as we are currently getting

- Tech should be told to try the Tace 5168 Sonic is providing so our Zyxel modem is not blamed / the culprit

- Sonic's Tace modem should be hooked up right at the MPOE (in the utility room) to remove any variables possibly related to faulty inside wiring

- Tech should probably be told to look for undocumented bridge taps (i.e. at the nearest b-box outside) to see what may be dragging down the bandwidth

Best,

David

On Sun, Jul 20, 2014 at 11:28 AM, Jenny Ryan <tunabananas@gmail.com> wrote:

An extension would be helpful! I can be there in ten.

Jenny
http://jennyryan.net
http://thepyre.org
http://thevirtualcampfire.org
http://technomadic.tumblr.com

`~`~`~`~`~`~`~`~`~`~`~`~`~`~`~`~`~`~`

"Technology is the campfire around which we tell our stories."
-Laurie Anderson

"Storytelling reveals meaning without committing the error of defining it."
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On Sun, Jul 20, 2014 at 11:24 AM, David Keenan <dkeenan44@gmail.com> wrote:

Call Sonic at 707-522-1000 if someone can get there in 10min

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