I think what they mean is that you have email addresses on your list that don’t exist anymore or that people on your list have complained about spam. I gotta say that as far as good internet citizenship, mailchimp is among the better bulk email companies… have you tried calling their support staff for help?


On Oct 20, 2014, at 1:01 PM, Ines Chapela <inessenni@gmail.com> wrote:

Hey there!
Inés Chapela here with a problem regarding mailing list managing..I work for the Greenhorns (check us out: www.thegreenhorns.net

Anyway, we're trying to send out an e-blast to promote our latest project, Up UP Farm Film Festival, which is a series of indie films and shorts that explore the questions facing the new farmers movement.

We primarily use mailchimp for this type of thing and for some reason they are saying we have "stale" emails and are threatening to delete our e list unless we hire a third party company to clean up our list. 
I'd love to just leave mailchimp and get another mailing list company that doesn't cause so much trouble...Anybody have advice for a good route to take here?
Any help greatly appreciated.

Inés
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