We've been having trouble with our internet.
First we noticed terrible ping times (500 to 1500 ms) and Max B who has been running ping monitoring verified that this issue has been coming and going since around the beginning of July.
I haven't seen that issue over the past couple of days but we _are_ getting much less bandwidth than what we're paying for.
I just disconnected everything from the DSL moodel and ran a speedtest with my laptop hooked straight into the DSL model and I got about 27 mbit/sec down and 2 mbit/sec up.