We've been having trouble with our internet.

First we noticed terrible ping times (500 to 1500 ms) and Max B who has been running ping monitoring verified that this issue has been coming and going since around the beginning of July.

I haven't seen that issue over the past couple of days but we _are_ getting much less bandwidth than what we're paying for.

I just disconnected everything from the DSL moodel and ran a speedtest with my laptop hooked straight into the DSL model and I got about 27 mbit/sec down and 2 mbit/sec up.

2 mbit/sec upstream is a problem since we're trying to live-stream cyber wizard institute talks in 720p and the audio is dropping out.

I filed a support request with LMI over the phone (no-one picked up). Hopefully they'll get back to me soon.

The only thing it could be on our end is the kinda crummy cable we ran from the Rise Above room to the server rack. Anyone want to re-run this in a less terrible way?

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marc/juul