[sudo-sys] Help Desk

[Matthew Senate]

Hey folks,

After our conversation today at the Omni Hackathon about internal
communication, I started thinking that the next important piece of
infrastructure both for sudo room and for the omni collective may be a
"support" system, as in a Help Desk, or effectively an issue tracker.

After reviewing some open source options
https://en.wikipedia.org/wiki/Comparison_of_issue_tracking_systems I was
wondering what other folks have used and may think about this.

// Matt
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