[sudo-sys] Slow internet

[danarauz at gmail.com]

I am not a pro. Pros get paid. :)
If you show me how that is done, I will do that.

And awesome that this speed issue was resolved.
Looking forward to do that job on Saturday. :)

On Tue, Aug 4, 2015 at 5:36 PM, Marc Juul <juul at labitat.dk> wrote:

>
>
> On Mon, Aug 3, 2015 at 4:53 PM, Marc Juul <juul at labitat.dk> wrote:
>
>> We've been having trouble with our internet.
>>
>> First we noticed terrible ping times (500 to 1500 ms) and Max B who has
>> been running ping monitoring verified that this issue has been coming and
>> going since around the beginning of July.
>>
>> I haven't seen that issue over the past couple of days but we _are_
>> getting much less bandwidth than what we're paying for.
>>
>> I just disconnected everything from the DSL moodel and ran a speedtest
>> with my laptop hooked straight into the DSL model and I got about 27
>> mbit/sec down and 2 mbit/sec up.
>>
>> 2 mbit/sec upstream is a problem since we're trying to live-stream cyber
>> wizard institute talks in 720p and the audio is dropping out.
>>
>> I filed a support request with LMI over the phone (no-one picked up).
>> Hopefully they'll get back to me soon.
>>
>> The only thing it could be on our end is the kinda crummy cable we ran
>> from the Rise Above room to the server rack. Anyone want to re-run this in
>> a less terrible way?
>>
>
> The issues seem to have been fixed. The ISP tech support person just left.
> We are now getting 90+ down and 20+ up.
>
> There were multiple issues. He re-did the connections at both ends of our
> internal ethernet cable (the one running to the DSL modem), which helped.
> Then he disconnected the shitty phone we have connected to the line and
> that helped. Apparently it was generating noise on the line. Then he
> replaced the phone cable going to the DSL modem from the wall jack next to
> the server rack. All of this together got us close to the speed we got when
> we were hooked straight into the phone lines in the Rise Above room.
>
> They did recommend that we re-run the cable from Rise Above to our DSL
> modem.
>
> I ordered another 1000' roll of cat5e outdoor shielded cable which should
> arrive on Friday. Daniel talked about re-running this on Saturday so I will
> try to ensure that it is at sudo room before Saturday morning. It's
> probably a good idea to ground this cable at both ends. I like to ground
> stuff by making a three-prong AC plug that only has the ground wire (though
> I know that's not the "professional" way of doing things).
>
> --
> marc/juul
>
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>


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