Hi Helen,
Is the card reader making the happy noise but you're unable to open the door?
I don't see any record of your card being recognized by the system.
Are you keeping the magnetic stripe on the left? That's the only way i've seen
it work. After I return Tuesday i'll be able to help you in person if
necessary.
-jake
On Sat, 21 May 2022, Helen Finkelstein wrote:
The front door latch has been fitful for a while.
Sometimes it takes
many swipes to get it to work. So far, with enough patience, I have been
able to get in.
Helen
On Fri, May 20, 2022 at 6:29 PM Yardena Cohen <yardenack(a)gmail.com> wrote:
Troy tried swiping his card but couldn't pull
the door open. Latch problem.
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