5 Mar
2015
5 Mar
'15
11:34 a.m.
It's at maybe the worst possible time (6pm tonight) but there's
nothing we can do about it. We'll try to make it as quick & smooth as
possible.
---------- Forwarded message ----------
From: <support(a)linode.com>
Date: Sun, Mar 1, 2015 at 11:35 AM
Subject: Linode Support Ticket 4254236 - Critical Xen Maintenance /
Reboot Schedule
Hello,
Linode recently received several Xen Security Advisories (XSAs) that
require us to perform updates to our host servers. In order to apply
the updates, hosts and the Linodes running on them must be rebooted.
The XSAs will be publicly released by the Xen project team on March
10th, therefore we must complete the updates before that date.
These updates are required to protect the security and safe operations
of not only our infrastructure, but yours as well. We understand that
a disruption with such limited notice is inconvenient, and we hope you
understand that these measures are warranted due to the severity of
the XSAs.
Your Linodes have been assigned a maintenance window in which a reboot
will occur. These times are listed within the Linode Manager[1] in the
timezone set in your user's My Profile[2]. Your schedule in UTC
timezone is as follows:
* 2015-03-06 2:00:00 AM UTC - sudoserver
During the maintenance window Linode instances will be cleanly shut
down while we perform the updates. Your Linode will be inaccessible
during this time. A two-hour window is allocated, however the actual
downtime can be much less. After the maintenance, each Linode will
then be booted. See our Reboot Survival Guide[3] for tips and hints on
configuring and testing that your Linode services boot properly after
the maintenance.
Unfortunately, due the logistical demands of this effort, your
assigned windows are not changeable and the host reboots are
mandatory.
For general information, please see our status post:
<http://status.linode.com/incidents/2dyvn29ds5mz>
Please let us know if there is anything we can do to assist.
[1] <https://manager.linode.com/linodes>
[2] <https://manager.linode.com/profile>
[3] <https://www.linode.com/docs/uptime/reboot-survival-guide>
-Linode